1. Introduction
360° Questionnaire ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered 360-degree feedback platform.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name, organization)
- Feedback responses provided during interviews
- Self-reflection content from target individuals
- Survey configuration and settings
2.2 Information Collected Automatically
- Usage data (pages visited, features used, session duration)
- Device information (browser type, operating system)
- Log data (IP address, access times)
3. How We Use Your Information
- To provide and maintain our feedback collection service
- To generate AI-synthesized feedback reports
- To improve our AI models and service quality
- To communicate with you about your account and service updates
- To ensure security and prevent fraud
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (hosting, analytics)
- AI Providers: OpenAI for processing feedback conversations (data is not used for training)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures including:
- Encryption in transit (HTTPS/TLS) and at rest
- Access controls and authentication
- Regular security audits
- Secure cloud infrastructure (Firebase/Google Cloud)
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Feedback data is retained according to your organization's retention policy. You may request deletion of your data at any time.
7. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to certain processing activities
8. Anonymity of Feedback
Feedback responses are anonymized in reports. Individual responses are not attributed to specific respondents unless explicitly configured otherwise by the survey administrator. Our AI synthesis process is designed to protect respondent anonymity by aggregating and summarizing feedback patterns.
9. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@360questionnaire.com.